Technical Support: Available 24/7 - call us anytime! Billing and Sales: Monday - Friday, 6:00 AM to 6:00 PM PST
1-855-819-9948 within USA
1-818-403-3629 outside USA
Department Extensions:
Dial 1 to avail tech support Dial 2 for Sales Dial 3 for all your billing queries Dial 4 for the reseller program
In case you are unable to reach us on the
extension for a particular department, dial the other extension.
You can also contact us via email at support@ibackup.com, live
chat (available 24 x 7) or using the feedback form below.
Feedback Form
Use the 'Send Error Report' feature built-in to the IBackup Professional
interface to report any application-related issues. This provides
the IBackup Professional support team with details such as your system
environment etc., that enables us to respond quickly. This feature
is available on the IBackup Professional tray icon. To activate it,
right-click the tray icon and click 'Send Error Report'. In case
the tray icon is not active on the tray, go to Start > Programs > Startup > IBP
Monitor.
The 'Send Error Report' mechanism automatically captures essential information - like your IBackup Professional Username etc. Enter the remaining details such as email address, your query etc. and send it across to us. Ensure that you have selected the 'Attach log / trace files' option from the check box.
